Bay Federal Credit Union, 3333 Clares Street, Capitola, CA 95010, Capitola, CA, 95010-2564, others depository institutions

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Bay Federal Credit Union

Company Name: Bay Federal Credit Union
Status: Active
State: California
Post: 95010-2564
County: Santa Cruz
City: Capitola
Address: 3333 Clares Street, Capitola, CA 95010
Phone: (831)479-6000
Fax: unknown
Email: unknown
Contact President: Carrie Birkhofer
Web site: www.bayfed.org
SIC code: 606100 Industry group: DEPOSITORY INSTITUTIONS, Business category: CREDIT UNIONS-FEDERALLY CHARTERED, Subcategory: OTHERS DEPOSITORY INSTITUTIONS
Employees: 160
Gross Annual Sales (Revenue): USD $ 19,816,819
Overall: Bay Federal Credit Union is a business categorized under credit unions-federally chartered, which is part of the larger category depository institutions. Bay Federal Credit Union is located at the address 3333 Clares Street, Capitola, CA 95010 in Capitola, California 95010-2564. The President is Carrie Birkhofer who can be contacted at (831)479-6000.
Tags:
  • Credit union
  • ATM
In summary:
  • Best people, best service.
  • The staff at this branch needs to be retrained on customer service.
  • Interest rates and services are competitive.
Recommended: Yes: 0 No: 0Click here to Inform about a mistake 34 Rating:

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Review/Comment

Name: D.R.
Message: I've been a customer for decades. The staff has been polite, courteous, knowledge and professional throughout my experience here. Interest rates and services are competitive. Left the big banks in favor of a hometown credit union for every day needs, and it was one of the best decisions of my financial life. No runaround, easy access, several locations around the county, humans on the other end of the phone. Recommended!
Name: M.C.
Message: Ben banking with Bay Federal for many many years we couldn't be more happy with them.
Name: S.T.
Message: I think this is the best bank that I've had! The employees, especially Alex(c) are terrific. They really do help you with whatever they can. I have had some medical issues and they were very considerate. They are patient, kind and best of all, know what they are doing! It IS a credit union, so that also makes it good, too. I love this place!
Name: G.W.
Message: Waiting for the right electric car, so I refinanced my leased car & had a positive experience with Reuben & Adrian who happened to both be at Capitola branch. (Find Reuben @ Freedom branch most of time). They saved me quite alot $$ plus a few membership incentives $$ more than dealership financing & they did it in about 90 mins! Also great idea to check out before used car purchase from a dealership to get Bay Federal "Pre Qualified Letter" (Ask Reuben or Adrian). Nice to have registration, etc, all handled in one sit down.
Name: K.B.
Message: UPDATE: Ryan Cash and Bay Fed CSR team came through, thank you for treating me as I am used to :). I am not one to leave negative reviews but Edith Galindo was so unprofessional and it seems her "leadership" is rubbing off on the rest of the team. They do not seem to care about their customers anymore, as a loyal customer who referred multiple people over to them i was DISGUSTED with the way Edith handled my issue, she was very rude and even admitted their system is "wonky" but didnt feel the need to help me out. Not only has this branch lost a client but i will be telling everyone i know who uses bayfed to go to ANY other branch besides this one, all of this frustration and annoyance over $28, maybe Bayfed can take it out of her check?.
Name: A.B.
Message: Just had a great interaction with “Maribel Maldonado “ she helped me open up a savings with ease. She was kind and it was quick and easy! Such a refreshment from my old bank. Thanks Maribel.
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